Concierge Support
Private, secure assistance for your succession planning needs.
General Inquiries
For non-urgent questions regarding our methodology or enterprise solutions.
support@successionlab.comResponse time: 24-48 hours
Priority Assistance
For immediate assistance with report generation or payment processing.
reports@successionlab.comExpedited Response: < 12 hours
Common Questions
How long does report generation take?
Upon completion of payment, our AI Actuarial Engine requires approximately 10-15 minutes to run the Monte Carlo simulations. The final PDF will be emailed directly to your inbox.
Is my family data private?
We adhere to a strict Zero-Knowledge protocol. We use TLS 1.3 encryption for transmission and AES-256 for temporary storage. All client data is permanently purged from our servers 72 hours after report delivery.
Is this legal advice?
No. SuccessionLabX provides quantitative risk analysis and behavioral modeling. Our reports are designed to complement, not replace, the counsel of your legal and tax advisors.
Service Status
AI Engine: Online (24/7) • Concierge: Mon-Fri 09:00-18:00 EST